Infocredit Group a leading provider of business intelligence and risk management solutions for more than 50 years is currently looking to recruit a full time Sales & Administration officer. The company offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing.
Working Hours: Monday-Thursday 08:30-17:30, Friday 08:30-14:30
Position:
The successful candidate will be responsible for supporting the Local Sales Department, as well as providing general administrative support
Requirements/Qualifications
- High school diploma; BSc/BA will be a plus
- Excellent knowledge of the English language, both oral and written
- Excellent computer skills, Microsoft Word, Excel, Power Point
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems will be a plus
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Strong oral and written communication skills, as well as presentation skills
Skills and Characteristics
- Strong organizational skills • presentation skills and attention to detail
- Ability to plan, work on own initiative and meet deadlines •
- Ability to manage pressure and prioritize tasks and workload
- Tact, discretion, reliability, honesty and respect for confidentiality
- Teamwork skills
Duties & Responsibilities
- Contact potential or existing customers to inform them about a product or service
- Respond to customer requests and answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Meeting sales quotas
- Performs excellent Customer Relation Management (CRM)
- Deals with customer complaints in a professional manner
- Prepares contracts and proposals for new and prospective customers
- Performs cold- calling for sales
- Managing clerical or other administrative staff
- Organizing, arranging and coordinating meetings
- Word processing and dealing with email and telephone enquiries
- Coordinating office activities and operations to secure efficiency and compliance to company policies
To apply, please forward your cover letter and CV to hr@infocreditgroup.com quoting the reference number of the vacancy you are applying for. Infocredit Group Limited is an Equal Opportunity Employer.